Accessibility Statement
What is digital accessibility?
An accessible website is one that allows people with disabilities to access its content and features without difficulty.
With an accessible website, for example, users can:
- Browse using a text-to-speech and/or braille converter (commonly used by blind and visually impaired users).
- Customise site display to suit their needs (enlarging or reducing text size, modifying colours, etc.).
- Browse without a mouse (using a keyboard alone, a touchscreen, voice commands, or other adapted devices).
To achieve this, the website must comply with current accessibility standards when undergoing development and updates.
Accessibility Statement
The Établissement Public du Musée du Louvre (hereinafter referred to as EPML) is committed to making its websites, intranet sites, extranet sites, business software, mobile applications and digital public infrastructure accessible in accordance with Article 47 of French Law no. 2005-102 of 11 February 2005.
To this end, the EPML has resolved to soon make its multi-year digital accessibility plan and its annual action plan available to the public.
This accessibility statement applies to the French version of the Musée du Louvre’s collections website: https://collections.louvre.fr.
Compliance Status
The Musée du Louvre’s collections website is partially compliant with French accessibility standards as presented in the Référentiel Général d’Amélioration de l’Accessibilité (RGAA) version 4.1.2, due to the non-compliances and exemptions listed below.
Test Results
The compliance audit carried out by Ethic First found a compliance rate of 69% with the standards presented in the RGAA version 4.1.2.
Non-Accessible Content
Non-compliances
- Decorative images are not properly ignored by assistive technology
- Images are not correctly associated with their captions
- Language selected is indicated by colour alone
- Some texts do not have enough contrast with their backgrounds
- Data tables have headers that are not indicated and have no linked headers on mobile
- Links are not specific enough
- Interface components (such as comboboxes, accordions, multi-level tree structures, carousels, checkboxes, modal windows, disclosures, or tab panels) are not compatible with assistive technology and accessible using the keyboard or any other pointing device
- Some components cause unexpected changes of context
- Status messages are not conveyed by assistive technologies
- Some textual content is not correctly structured in paragraph form
- Some navigation elements (table of contents) lack sufficient structure to be clearly identifiable
- Some information and content elements are not appropriately structured within lists
- The focus indicator is not always visible
- Text spacing causes loss of content
- Some labels and names do not match
- Not all sets of web pages have at least two navigation systems
- Some page elements (table of contents) lack appropriate accessibility roles.
- The tab order is not always consistent
Content Not Subject to Accessibility Requirements
In accordance with Article 3 of Decree no. 2019–768 of 24 July 2019, the RGAA establishes certain content as exempt from accessibility requirements.
- In P09 (’Acquisitions Made In 2022’ Album), the downloadable CSV file was excluded from the RGAA tests and exempt from the assessment.
Preparation of This Accessibility Statement
This accessibility statement was prepared on 14 August 2026.
Technologies Used to Build the Website
- HTML5
- CSS
- JavaScript
Testing Environment
The content delivery checks were carried out based on the combination provided in the RGAA’s reference base, with the following versions:
- Firefox version 149.0.2 and NVDA 2025.3
Tools Used to Evaluate Accessibility
- ANDI (Accessible Name and Description Inspector) module
- Colour Contrast Analyser
- Web Developer extension
- Developer tools built into the Firefox browser
Web Pages Subjected to Compliance Verification
- Home page
- Contact page
- Accessibility page
- Terms of Use page
- Advanced Search Page
- Search results page for the term ‘Joconde’
- Object page
- See all albums page
- ‘Acquisitions made in 2022’ album page
- Accessible museum floor plan page
Feedback and Contact Information
If you are unable to access content or a service, please contact the administrator of the Louvre collections website to receive an accessible alternative or to obtain the content in another form.
Legal Remedies
If you have noticed an accessibility issue preventing you from accessing content or a feature on the website, and have reported this issue to us but have not received a satisfactory response, you have the right to submit your complaint or a request for a court referral to the Défenseur des Droits (Defender of Rights).
You may use one of the following modes of contact:
- Write a message to the Défenseur des Droits (Defender of Rights).
- Contact your regional representative of the Défenseur des Droits.
- Send a letter by post (free of charge when sent from within France; no stamp required) to: Défenseur des Droits, Libre réponse 71120, 75342 Paris CEDEX 07